Secret Garden LLC

1. Introduction

Secret Garden LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, website, advertisements, or lead forms.

2. Information We Collect

We may collect the following personal information:

• Full name

• Phone number

• Email address

• Location or property details

• Project-related information you provide

• Any other information submitted through our forms or communications

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries

• To provide quotations and project proposals

• To schedule consultations and site visits

• To deliver landscaping design and construction services

• To improve our customer service and marketing efforts

• To communicate important updates regarding your project

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

• Internal team members for service delivery

• Trusted service providers involved in project execution

• Legal or regulatory authorities if required by law

5. Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

7. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data (subject to legal obligations)

• Withdraw consent for marketing communications

8. Cookies and Tracking (If Applicable)

If you visit our website, we may use cookies or similar technologies to improve user experience and analyze website performance.

9. Third-Party Platforms

We may use third-party platforms such as Meta (Facebook/Instagram) to run advertisements and collect lead information. These platforms have their own privacy policies.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Secret Garden LLC
Email: contact@secretgardenslandscaping.com
Phone: +971 56 553 2053
Location: United Arab Emirates

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our official channels or website.